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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press) |
Author: Paul Harmon
Published: 2007-07-13 |
List price: $49.95
Our price: $32.97
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Usually ships in 24 hours
As of: December 02nd, 2008 09:57:24 PM
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Customer comments on this selection.
 Best Overall Approach to BPM
This book provides a useful, pragmatic and comprehensive approach to Business Process Management. The book is useful for anyone who wants to have a general yet practicable introduction to BPM The book is useful regardless the purpose of applying a process approach to business improvement; business control, process improvement, lean or technology based process automation.
 A masterpiece of technical writing and an essential book for your Business Analysis library
Paul Harmon's book is quite simply a masterpiece, one of the best technical books ever written. He writing is lucid and every page contains nuggets of insight. Unlike most technical books this one actually provides useful examples that you can immediately put to good use. Harmon begins the book with a masterful background into the business process field (worth the price of the book alone) and then gets into the nitty gritty laying out a methodology for analysis and change. An essential book for anyone remotely interested in business process change.
 Disappointing
I really liked the first edition of this book. It has an overall approach plus a toolkit to start a business process redesign project. This second edition have only a very overall approach. It puts together many things not well integrated. It seems the author didn't select the topics, just included it.
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br /Yes, the approach in three level is an interesting framework, but it's not enough for what is missing from the first edition.
The best Business Process book available!
Business Process Change provides a very clear and comprehensive discussion of the methodologies surrounding successful business process management. This has become my new guide for developing a BPM Group within our organization. I very much look forward to more writings by Paul Harmon.
Very good discussion of business process - applicable to a broad arena of work
I think this is the best book that I have seen that allows an organization to consider business process at the enterprise and department level. I have been engaged in business process management in the government for years, trying to define the processes, trying to communicate them, trying to improve them. This is by far the best treatment and guide I have seen. This is what I have been looking for and couldn't find.
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