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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
vBulletin Book Store > vBulletin books beginning with R
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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners |
Author: The Culinary Institute of America
Published: 2001-01-05 |
List price: $29.95
Our price: $19.77
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Usually ships in 24 hours
As of: September 05th, 2008 10:58:17 PM
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Customer comments on this selection.
Just what I would expect from the CIA I highly recommend this book to anyone who wants to improve the table service in their establishment. Well thought out and laid out. I really enjoyed the history aspect of the book. It was an interesting read and a very helpful manual.
what a waste of money A big disappointment from a distinguished institute like the Culinary Institute of America. A little book with even less info. Headings with a paragraph or two will not help menager or even servers keep customers coming. This book needs a more explanations and examples - give incites to experiences.
Not a bad little book, especially if you know service. As someone that prides themself on customer satisfaction, I have to say this was not a bad little book. A lot is common sense, but some would learn from this. People like to be taken care of from start to finish in any industry and this is a good reminder in service.
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